Tuesday
July 16
1:45 pm–2:45 pm
Palos Verdes Terrace
Expert-Led Think Tanks
Join our handpicked group of subject matter experts to discuss future-forward ideas. With four separate opportunities to engage, NRF’s Expert-Led Think Tanks allow attendees to dive deep into a single topic or explore three different topics for a broader perspective. Join your peers and be inspired during these insightful share-and-learn “group thinks” held on Terranea’s gorgeous lawn. Topics include:
- Customer engagement and marketing using AI/ML (Amit Kumar)
- Content creation + product creation using AI/ML
- Code + app dev; democratizing low-code/no code using AI/ML (Andrew Laudato)
- Consumer trends 2025 and beyond (Kate Ancketill)
- Customer data platforms and CRM capabilities (Martin Gilliard)
- Applications for retail media networks (Prashant Agrawal)
- Social commerce as digital storefront
- Marketplace platforms: Strategies and opportunities (Mike Lemon)
- Mobile and ecommerce technologies
- Optimizing your zero/first-party data strategy (Michael Klein)
- Privacy impacts: Retail tech and marketing (Paul Martino)
- Robotics and automation technology
- Unified commerce/seamless commerce optimization: Enabling unified commerce experiences and data
- Composable tech stack field guide (Chris Bach)
- Predictive analytics in pricing strategy
- Customer journey mapping: Measuring performance of key segments (Alex Genov)
- Understanding the rapidly evolving AI regulatory landscape
- Navigating new AR/VR capabilities
- Holiday marketing: Campaigns and new strategies
- Brand storytelling: How to craft compelling brand narratives
- Brand storytelling: Protecting brand reputation in age of deep fakes (Miranda An)
- Hybrid and remote team management for tech
Miranda An
Director of Retail & Media
Plug and Play Ventures
Kate Ancketill
CEO and Founder
GDR Creative Intelligence
Chris Bach
co-founder, Chief Strategy Officer
Netlify
Alex Genov
Customer Experience Expert, Author, and Keynote Speaker
Martin Gilliard
CEO
Arteli Inc.
Dan Hight
VP, Advertising and Media Partnerships
Placer.ai
Michael Klein
Principal
Klein4Retail Consulting
Amit Kumar
CEO and Founder
Dragonfruit AI
Andrew Laudato
COO
The Vitamin Shoppe
Mike Lemon
VP, Legal Affairs
National Retail Federation
Rick Lockton
Sr. Vice President, eComm, Digital & Master Data
Tractor Supply Company
Paul Martino
VP and Senior Policy Counsel
National Retail Federation