LiveShopper is an app-based, multi-departmental market research and operational insights tool that enables companies like yours to collect actionable operational insights and customer service data, evaluate training programs, track marketing campaigns and more through on-going crowdsourcing. Customers download the app on their phone and, through geo-targeting technology, are alerted to new tasks they can perform in exchange for discounts or rewards from your business. As the client, you control the types of questions the customer is answering, and the incentive being offered.
LiveShopper can be used to replace outdated research methods such as mystery shopping, customer satisfaction surveys, guest intercepts, and more.
The LiveShopper app is available on both Apple and Android devices. Visit us online at www.liveshopper.com.