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Snaps

Booths

Snaps
Booth # IL23
New York, NY
United States

Snaps is changing the way brands build relationships with consumers through conversational marketing.

 

The world’s top brands leverage the Snaps platform to acquire new customers, increase lifetime value and improve customer experience at scale through automated conversations in iMessage, Facebook Messenger, WhatsApp, SMS, Twitter, Amazon Alexa, Google Home and more.

 

Global brands including Nike, Jordan, Michael Kors, Kate Spade, Marriott, Starwood Resorts, Foot Locker, Under Armour, Coty and others are seeing 10x improvements in engagement rates and 5x improvements in conversion vs. email, and 90%+ containment of inbound service inquiries through automation, while maintaining industry leading customer satisfaction ratings.

 

One of the few companies listed in Facebook Messenger's Partner Directory, a designated Leader’ by Opus Research and frequently covered by Forrester research on conversational marketing, Snaps is comprised of an experienced, award-winning team that provides technical, creative and customer acquisition solutions.

Products & Services Categories: Customer Service, E-Commerce, Live Chat, Text Chat