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Customer Data Platform

Chatter Research

Booth # IL34

IL34

When it comes to measuring in-store customer experience, off-the-receipt surveys are failing. Your customers don’t like online surveys, but they love to text. Chatter Research’s conversational surveys are initiated by the customer as soon as they leave the store, on the communication platform they prefer - text messaging. The world’s first consumer research AI asks the right questions in a friendly format, providing your business with a real-time view of store performance from a customer perspective.

CrowdTwist

Booth # 701

701

CrowdTwist is an industry-leading provider of a patented loyalty and engagement solution that drives incremental spend, leading to better customer data, stronger insights, and more personalized experiences. We are revolutionizing loyalty, helping top brands including Pepsi, Anheuser Busch and Zumiez develop a deeper understanding of customers. Forrester recognized CrowdTwist as a Strong Performer in “The Forrester Wave™: Customer Loyalty Solutions, Q3 2017.”

Custora

Booth # 715

715


Custora, the leading cloud-based retail customer intelligence platform, helps retailers drive incremental revenue by making better use of their customer data.

LiveShopper

Booth # SZ31

SZ31

LiveShopper is an app-based, multi-departmental market research and operational insights tool that enables companies like yours to collect actionable operational insights and customer service data, evaluate training programs, track marketing campaigns and more through on-going crowdsourcing.  Customers download the app on their phone and, through geo-targeting technology, are alerted to new tasks th

RedPoint Global Inc.

Booth # 520

520

RedPoint Global’s software solutions empower brands to transform how customer experience is delivered. RedPoint Global’s solutions provide a single point of control to connect all customer data, determine next best actions in real time, and orchestrate interactions across all enterprise touchpoints. Leading companies of all sizes trust RedPoint Global to deliver highly personalized and contextually relevant experiences that optimize customer engagement.

Retail Deep

Booth # IL27

IL27

RetailDeep is a facial integration platform designed for retailers to recognize, engage and monetize customers as they walk into the stores. They offer a turnkey solution that fully integrates facial recognition with existing POS and E-commerce data, telling you who the customer is, what they've bought and other key insights.

Yes Lifecycle Marketing

Booth # 922

922

Yes Lifecycle Marketing provides solutions and services that orchestrate insights-driven, real-time, relevant communications across all marketing channels. Our mission is to help you get more customers to say "yes" to your brand with the help of our marketing service teams, robust data and advanced technology. This holistic approach empowers marketers to source a full service and technology offering from a single vendor to drive engagement and build brand advocacy with consumers.

Zeta Global

Booth # 905

905

Zeta Global is a data-driven marketing technology company that delivers 1:1 personalization at scale. We work with leading brands looking to identify, acquire, retain and grow their customer relationships through proprietary data, advanced analytics and artificial intelligence.