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Chatter Research

Booth # IL34

IL34

When it comes to measuring in-store customer experience, off-the-receipt surveys are failing. Your customers don’t like online surveys, but they love to text. Chatter Research’s conversational surveys are initiated by the customer as soon as they leave the store, on the communication platform they prefer - text messaging. The world’s first consumer research AI asks the right questions in a friendly format, providing your business with a real-time view of store performance from a customer perspective.

LiveShopper

Booth # SZ31

SZ31

LiveShopper is an app-based, multi-departmental market research and operational insights tool that enables companies like yours to collect actionable operational insights and customer service data, evaluate training programs, track marketing campaigns and more through on-going crowdsourcing.  Customers download the app on their phone and, through geo-targeting technology, are alerted to new tasks th

TokyWoky SAS

Booth # 614

614

TokyWoky is the first shopper-to-shopper chat system for ecommerce and brand websites.

By getting online shoppers to help each other, we allow leading online retailers in Europe, North America, and Asia to:

  • build their community of ambassadors
  • help 5 to 10 times more visitors onsite
  • spot conversion hold-ups and improvements by analysing customer conversations.

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