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Customer Relationship Management

CrowdTwist

Booth # 701

701

CrowdTwist is an industry-leading provider of a patented loyalty and engagement solution that drives incremental spend, leading to better customer data, stronger insights, and more personalized experiences. We are revolutionizing loyalty, helping top brands including Pepsi, Anheuser Busch and Zumiez develop a deeper understanding of customers. Forrester recognized CrowdTwist as a Strong Performer in “The Forrester Wave™: Customer Loyalty Solutions, Q3 2017.”

Custora

Booth # 715

715


Custora, the leading cloud-based retail customer intelligence platform, helps retailers drive incremental revenue by making better use of their customer data.

Listrak

Booth # 903

903

The Listrak CRM and Digital Marketing Platform combines customer data insights with innovative cross-channel marketing automation and execution. Retail marketers are empowered with a single login to create and send AI-powered, personalized interactions across channels – including email, mobile, social, web and display – to drive incremental revenue, engagement, lifetime value and growth. Our team can help strategize, create, execute, report and grow your promotional and automated marketing campaigns.

TokyWoky SAS

Booth # 614

614

TokyWoky is the first shopper-to-shopper chat system for ecommerce and brand websites.

By getting online shoppers to help each other, we allow leading online retailers in Europe, North America, and Asia to:

  • build their community of ambassadors
  • help 5 to 10 times more visitors onsite
  • spot conversion hold-ups and improvements by analysing customer conversations.

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Zendesk

Booth # 830

830

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages.

Zeta Global

Booth # 905

905

Zeta Global is a data-driven marketing technology company that delivers 1:1 personalization at scale. We work with leading brands looking to identify, acquire, retain and grow their customer relationships through proprietary data, advanced analytics and artificial intelligence.