When it comes to measuring in-store customer experience, off-the-receipt surveys are failing. Your customers don’t like online surveys, but they love to text. Chatter Research’s conversational surveys are initiated by the customer as soon as they leave the store, on the communication platform they prefer - text messaging. The world’s first consumer research AI asks the right questions in a friendly format, providing your business with a real-time view of store performance from a customer perspective.
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Simplr provides e-commerce companies with top-notch, U.S.-based customer service that’s scalable and affordable. In a 24/7 connected world, Simplr lets e-commerce startups design an outsourced and on-demand customer service solution that meets the needs of their business.
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages.