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Fast Company presents: Innovating the customer experience

Tuesday, September 26
10:15am
–10:55am
Feature Stage
Fast Company presents: Innovating the customer experience
#FastCoInnovate

How do you engage increasingly digital customers in meaningful ways? Top retail leaders share the secret to creating rich customer relationships that leverage in-store and online experiences in new ways.


At the end of this session, Verena Von Pfetten will host an audience Q&A through the Shop.org mobile app and Twitter. Use #FastCoInnovate to submit your questions at any time during the session!


This session is optimized for earbuds on channel 3 (free pair included with registration).

Contributing Editor
Fast Company
Moderator
Founder, Chief Strategy Officer
Thrive Market
@ThriveMKT
Senior Vice President and Chief Digital Officer
CVS Caremark
@cvshealth