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Bertrand Gouffault


Sr. Director, Solutions Engineering
As Sr. Director of Solution Engineering at RichRelevance, Bertrand leads a team of personalization experts in partnership with our retail and brand customers. His team maps unique business and architecture requirements in order to achieve a customer centric approach through personalization.

With over 10 years of experience in omnichannel commerce and innovative technologies within CPG and retail, he uses his digital expertise to bring the consumer closer to the product through ecommerce, big data/ machine learning, and augmented reality solutions. During his tenure at RichRelevance, he has helped to roll out personalization programs for iconic brands such as L’Oreal, Barneys New York, Michael Kors, Samsung, CDW.

Speaking in:

Thursday Sep 13
2:15 - 2:45 PM
EXPO Hall, Venetian-Sands Expo, Big Ideas Stage 1
Today, your customers expect an experience that is not only relevant, but personal and intuitive. Learn from real-world case studies about how brands and retailers are competing with Amazon with the power of AI-driven personalization across the... Read more