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Mark Taylor

Mark
Taylor

Managing Director, Global Lead Customer Engagement
Capgemini Invent
Mark Taylor leads the Customer Engagement group within Capgemini Invent. Markis responsible for the overall vision and strategy of the Customer Engagement practice with a focus on Experience Design and Customer insights development.

Mark has held senior positions in global technology-based, data-based and digital marketing organizations for the last 25 years. Prior to joining Capgemini in 2014, Mark held positions at Havas, WPP and was most recently the COO of Rosetta a digital marketing firm acquired by Publicis in 2012.

Speaking in:

Thursday Sep 13
3:45 - 4:15 PM
|
Room 2401, Venetian-Sands Expo
Voice recognition technology is poised to become the most immediate, relevant and revealing tool retailers will have in their quest to understand customer intent and provide the next level in seamless commerce. Join our panel of industry experts as... Read more